National Credit Union Administration (NCUA)

Our mission was to assess the current state of the National Credit Union Administration (NCUA)’s consumer-facing website, MyCreditUnion.gov (MyCU), and recommend a move-ahead strategy and tactical plan for improving the user experience on the site. The client’s goals were to refine the branding, create a better user experience while on the site, and strengthen the functionality and security of the site.

What We Did

Strategic Planning

  • Strategy Day Camp 

  • Focus Groups

  • Marketing Strategy & Messaging Platforms 

  • Implementation Roadmaps 

  • Facilitated Leadership Alignment Sessions

Branding & Graphic Design

  • Logo + Visual Identity Kits

  • Brand Messaging + Taglines

  • Graphic Design

Marketing & Communications

  • Digital Marketing

  • Copywriting + Editing

  • Campaign Planning

  • Lead Generation

  • Social Media

Data & Analytics

  • Google Analytics + Tag Manager

  • Salesforce + CRM Integration

  • Data Strategy and Management

Website & IT Services

  • UX/UI + Usability Planning

  • Website Design, Development, and CMS

  • Monthly Site Management + Cybersecurity

 
 

Ready to Level Up?

We’re ready when you are. Let’s see if we’re a good fit for your project.

Schedule a call with our team

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